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Responsible Gambling

BP9 Casino - Championing Responsible Gambling

BP9 Casino holds a firm belief in the power of entertainment and the thrill gaming brings. Yet, we also acknowledge the necessity of a balanced and responsible approach to gambling.

We commit unwaveringly to responsible gambling, striving to create a safe and enjoyable environment for all our patrons. We invite you to join us in this endeavour, enjoying the excitement of gaming while also ensuring it remains a fun and manageable part of your life.

Our Commitment to Responsible Gambling

BP9 stands as more than just an online betting platform. We form a community that values our patrons’ well-being.

We appreciate the thrill that accompanies the roll of the dice or the flip of a card, but we also stress the importance of maintaining control. That’s why we commit to promoting responsible gambling.

We urge our patrons to enjoy their betting activities, but always within their means and without losing sight of potential risks.

One Account Policy

BP9 adopts a comprehensive and proactive approach to responsible gambling. We have put automatic betting restrictions in place to prevent excessive gambling.

We cap deposits at a maximum of 1000 Ringgit per day, a measure that has shown effectiveness in controlling betting activities.

But our efforts don’t stop there. We have also implemented a one-user ID policy. This policy allows each person to have only one account on our platform, preventing anyone from bypassing our restrictions by using multiple accounts.

This policy ensures all our patrons play within their limits and helps us maintain a safe and responsible gambling environment.

Empowering Players to Set Their Own Limits

BP9 strongly believes in player autonomy. We have designed a system that gives you control, allowing you to set your own spending limits.

Whether you choose to set your limits on a daily, weekly, or monthly basis, we support you. We have simplified the process, ensuring you can easily manage your spending.

We urge you to set these limits at the start of each period. This proactive approach helps you stay within your budget, ensuring gambling activities remain a source of enjoyment rather than stress.

But our efforts don’t stop there. We also provide resources and support to help you understand the importance of these limits.

We believe that knowledge is power, and we commit to providing you with the information you need to make informed decisions about your gambling activities.

Addressing Gambling Issues

BP9 acknowledges that even with the best of intentions, some players may struggle with managing their spending. We recognize that gambling can sometimes lead to financial issues, and we’re here to help.

We have established a 24-hour hotline service to address gambling issue complaints. Trained professionals staff this service, ready to listen, understand, and provide the support you need. Whether you’re facing a minor issue or a major challenge, we’re here for you.

In addition to our hotline service, we strongly encourage all our players to understand bankroll management before engaging in online gambling.

We provide resources and support to help you develop a solid understanding of bankroll management. This knowledge forms a crucial part of responsible gambling, and we commit to helping you acquire it.

Recognising Signs of Gambling Problems

BP9 prioritises your well-being above all else. We understand that the line between leisurely betting and problem gambling can sometimes blur. That’s why we actively help you identify signs of gambling problems. 

These signs may appear as an inability to resist the urge to gamble, constant thoughts about gambling, or resorting to borrowing or stealing money to finance gambling activities.

Other signs can include selling possessions to fund gambling, spending more on gambling than you can afford, believing that prolonged online gambling will lead to significant winnings, and isolating yourself from your family and social circle.

If you notice these behavioural changes in yourself or someone you know, we urge you to contact us immediately. At BP9, we don’t just facilitate betting; we also provide support for responsible gambling.

Self-exclusion Option

We recognise that everyone needs a break sometimes, and this includes taking a break from online gambling.

At BP9, we offer a self-exclusion option to help you manage your gambling activities. This option allows you to temporarily deactivate your account, giving you the time and space you need to regain control.

Our support team is always ready to assist you with this process. We believe in empowering you to make decisions that promote responsible gambling.

Seeking Professional Help

Recognizing that you or someone you know may need professional help is a significant step towards responsible gambling.

At BP9, we encourage seeking help from professional organisations like BeGambleAware and GamCare. These organisations provide a range of services, including counselling, emotional support, and advice, to individuals dealing with gambling-related problems.

BeGambleAware aims to educate the public about the potential harms of addicted gambling, promote activities that reduce the likelihood of addicted gambling, and provide professional guidance to those struggling with gambling-related issues.

GamCare, on the other hand, offers one-on-one counselling, emotional support, advice, and assistance to those dealing with gambling-related problems.

At BP9, we’re not just about providing a platform for online betting; we’re also about promoting responsible gambling. We’re here to ensure that you enjoy your betting activities in a safe and responsible manner.

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